Reflow ovens specialist KIC has promoted Gerardo Gallegos to Service Manager for the Americas and Europe. Now based in San Diego, Mr Gallegos will be responsible for managing the technical customer support operations including customer installations, training and support.
Gallegos joined KIC as a field service engineer in 2015. His previous experience includes ten years as a manufacturing engineer at Jabil based in Chihuahua, Mexico. He earned his Bachelor of Engineering in Industrial Engineering from Universidad TecMilenio.
Gallegos’ responsibilities will include managing the technical customer support operations department including field service engineers, customer installations, training and support. His strong background as a field service engineer trouble shooting, training and assisting customers, and his focus on thermal process have prepared him for his new role as service manager, the company said.
“I look forward to supporting our customers with best-in-class 24/7 service, and contributing to the continued success of KIC,” Gallegos said.
