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ERNI launches online service platform which works like a 'virtual exhibition’

Online service platforms
ERNI launches ‘virtual exhibition’ online service platform

Global connector manufacturer and service provider ERNI has introduced a new presentation and service platform for those who are interested in looking at topics and solutions relating to a particular application environment or industry. It is called a Digital World. The company explained that the service enables interested parties worldwide to find out as quickly and easily as possible about the right product for them. As in a virtual exhibition, the customer can navigate to the relevant subject area and, in addition to suggested solutions for the application, also find detailed product information and further links. The newly-designed platform can be used in German, English or Chinese, and the responsive web design allows access to the Digital ERNI World and the use of its functions on all mobile devices without restriction.

More than a virtual exhibition

The individual subject areas include presentation platforms for everything to do with automation, the automotive sector, transportation, measurement and testing technology (“instrumentation”), medical and energy technology, telecommunications and the aerospace-military sector – not forgetting aspects of the IoT. In some areas, special hotspots have been set up to guide the user directly to specific applications in which ERNI products are used; in the automotive sector, for example, these are the hotspots “Headlights” and “Battery Management”.

Dedicated areas for current ERNI innovation presentations and for special events or product training (“Academy”) with corresponding meeting and presentation areas round off the spectrum of opportunities for discovery. The range of services and the level of detail of the Digital World will be continually expanded.

Direct access to advice

The company said that those who would like to obtain more detailed information in a one-on-one meeting will be interested in the Meeting Planner feature, which is used to arrange appointments for a live chat from anywhere in the world. All the customer has to do is enter their name and e-mail address (further details are optional) and select a suitable time slot that is currently available in the calendar. The appointment is made with a simple click of the mouse, and ERNI sends a confirmation of the appointment by e-mail. At the same time, this automatically creates a calendar entry with all important functions (start, duration, notes, reminder), which enables the customer to participate in the live chat at the selected and confirmed time.

Direct access to the Digital ERNI World can be found here: world.erni.com

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