Synergy of generative AI and machine learning
The software uses artificial intelligence and machine learning to automatically generate machine and maintenance worker behavior models to direct users’ attention and expertise to where it’s needed most. Building on this proven foundation, now a generative AI functionality is being introduced that will help customers bring existing knowledge from all of their machines and systems out and select the right course of action to help boost efficiency of maintenance workers.
Currently, machine and maintenance data are analyzed by machine learning algorithms, and the platform presents notifications to users within static, self-contained cases. With little configuration, the conversational user interface (UI) in Senseye Predictive Maintenance will bring a new level of flexibility and collaboration to the table. It facilitates a conversation between the user, AI, and maintenance experts: This interactive dialogue streamlines the decision-making process, making it more efficient and effective.
One of Senseye’s customers who will leverage the new generative AI capability is BlueScope, an Australian steel manufacturer.
“Senseye Predictive Maintenance has been more than a tool, it’s a catalyst for change in our organization. The innovative generative AI functionality from Siemens will help to accelerate our efforts to scale knowledge sharing across our global teams and will continue to support our ambitious digital transformation strategy,” said Colin Robertson, Digital Transformation Manager, BlueScope
From predictive maintenance to prescriptive maintenance
In the app, generative AI can scan and group cases, even in multiple languages, and seek similar past cases and their solutions to provide context for current issues. It’s also capable of processing data from different maintenance software. For added security, all information is processed within a private cloud environment, safeguarded against external access. Additionally, this data will not be used to train any external generative AI. Data doesn’t need to be high-quality for the generative AI to turn it into actionable insights: With little to configure, it also factors in concise maintenance protocols and notes on previous cases to help increase internal customer knowledge. By better contextualizing information at hand, the app is able to derive a prescriptive maintenance strategy.
The new generative AI functionality in the Software-as-a-Service (SaaS) solution will be available starting this spring for all Senseye users. The combination of generative AI and machine learning creates a robust, comprehensive predictive maintenance solution that leverages the strengths of both.
