Wissam brings with him a strong background in customer experience and manufacturing support. He most recently worked at Paxton Access, a well-established electronics manufacturer, giving him first-hand insight into the realities of production environments and the support expectations of electronics manufacturers.
Mike Todd, Aftersales Manager at the company, said: “It is great to see David joining the team and bringing his experience and energy into the business. Having come from a significant UK manufacturer, he understands customer challenges first-hand and can apply that knowledge to ensure we continue to support our customers to the highest level. We are proud of the size and experience of our pre-sales and Aftersales teams, and David’s appointment further strengthens that capability.”
Wissam commented: “I am really pleased to be joining Altus and excited to begin my journey with the team. I have been a customer for many years and have always admired the company not just for its equipment portfolio, but for the strength and knowledge of its people. Altus has clear momentum, and I am looking forward to supporting both new projects and the existing customers the team works with.”
Wissam was the third team member to join the Aftersales department in the second half of 2025, taking the team to its largest size to date. This expansion reflects the company‘s focus on building engineers with experience across complete manufacturing lines, enabling more effective on-site support and practical, process-led problem solving.
The Aftersales team has grown in response to sustained business development over recent years. Altus has added more than 100 customers along the South Coast in the past five years, as manufacturers increasingly look for long-term partners offering both advanced equipment portfolios and dependable service. In response, Altus has prioritised local engineering coverage to deliver faster, more resilient support while reducing inefficiencies associated with extensive national travel.
