The company is the first and only hybrid distributor to offer its customers bundles with guarantees an exact number of pieces. For half a year, they have been using the sophisticated software technology of the Assure automatic component counter from Nordson Electronics Solutions. Throughput at hybrid distributors is always high – goods which arrive in the morning often have to be released in the evening, and must be inspected accurately, counted, labelled and packaged.
Customers expect this level of turnaround time, and Chip 1 Exchange meets these requirements quickly and easily. Every day, there are about 85 deliveries that need to be processed further: often containing 250 reels or more, which must be counted and checked immediately upon receipt of goods. Sometimes a single component can cost up to 100 Euro– so the exact number of pieces is important.
Guaranteeing number of components
The company is a hybrid distributor – a dealer for some manufacturers – but also a broker. Brokers have to purchase components worldwide when customers need them, sometimes within a very short timeframe. Every now and then, it is necessary to do this with new, unknown suppliers, but only after consultation with the customers, as Mesut Aksu QC & Logistics Manager and Radiation Protection Officer states expressly.
In order to ensure flawless quality for customers, the company has a high-quality check, which the components must pass. This is communicated openly with the customers. This is because the worldwide acquisitions, which also consist of overstocks or subsets of customers, require extensive tests so that defective components or even counterfeits can be screened. These tests include visual testing, X-ray testing, Acetone Test, chemical checking and now X-ray counting. Chip 1 customers in the automotive, medical and telecommunications sectors can expect and rely on component quality, and now – thanks to Assure- they are guaranteed the exact number of components.
„It‘s not that easy to give up control. This has to be built up slowly. What used to be done by hand,“ reports Mesut Aksu, „is now carried out using X-ray technology. So, I have to entrust my goods to technology.“ However, it is now the case that 80 % of the goods must go out the same day. If the employees counted manually, the entire process per role would take about four to five minutes. With Assure, counting reels takes less than 10 seconds, no matter how big it is or what shape the container has. If four reels are scanned at once, it takes only 20 seconds”. Aksu is highly satisfied, because the machine not only saves time, but also allows employees to take care of other processes.
Delivering unique requirements
After careful examination of all machines on the market, Chip 1 chose Assure as the market and technology leader. The company commissioned special specifications that were implemented quickly and easily. For example, the software from the automatic component counter has a key code that allows the respective operator to log in via his personal identification card. The counting results are automatically assigned to the respective operator.
Their most important feature request was a customized report, containing the evaluation image, the corresponding article number, and the most important information for the customer, all saved in a single PDF document. This is provided to the customer as added value – with the guarantee: Counted by Assure.
The automatic component counter solution has been installed in the specially separated ESD area of the warehouse, where it is responsible for ensuring the stock during receipt and quality checking. The goal for the company is to completely exclude complaints due to shortages. They can also alert suppliers if the number of components delivered does not match with the number on the delivery note, as soon as the quick count is complete.
Thanks to the speed of the component counter, the company can now finally count the full amount of goods received instead of just examining samples as before.
Always one step ahead
„Assure has not only convinced us by its speed,“ Aksu emphasizes. „The machine also meets the high ESD protection requirements that we place on our processes. Assure is designed to be absolutely user-friendly and the Dage team manages to simplify everyday work from the customer‘s point of view.“
Chip 1 Exchange has been anticipating the future of the company with Assure and will equip its new 5,000 m2 warehouse, which is located in the USA, with the X-ray scanner.
Accurate material stocks secure the future of a company – at a time when resource planning of people (time) and materials (components), transport and optimization are crucial.
Ein führender Distributor für elektronische Komponenten erweitert seine Warenkontrolle mit einem innovativem Röntgenscanner und ist damit durch garantiert exakte Stückzahlen stets einen Schritt voraus.
Un distributeur majeur de composants électroniques étend son contrôle des marchandises grâce à un scanner à rayons X innovant et a ainsi toujours une longueur d’avance grâce à la garantie de quantités exactes.
Ведущий дистрибьютор электронных компонентов расширяет свой товарный контроль с помощью инновационного рентгеновского сканера и, следовательно, благодаря гарантированному точному количеству всегда находится на шаг впереди.
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