Asymtek supports overseas users with manuals in several languages, in order to lower the customer’s cost of ownership of their dispensing systems. The manuals are published in Chinese, English, Finnish, French, German, Italian, Japanese and Swedish. Other languages are likely to be added. The foundation for translations starts with the original English version. Then the manuals are updated in other languages, are distributed via hardcopy, CD, and soon will be available from the company’s web site. Asymtek also ensures that its non-English speaking customers receive proper training by providing native-speaking interpreters to train their technicians. In addition, a sign language interpreter is available for customers with hearing difficulties.
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